You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

How will you make an impact in this role?
This position is responsible for creating new business/capability opportunities to drive the portfolio growth for card portfolio in Taiwan.

This role will partner with the various LOBs to help deliver the required Billings, AIF, AR and revenue and PTI targets and ensure that excellent customer service is delivered according to our Risk appetite. This position has accountability for maximizing the profitability of the portfolio through building or modifying products, benefits and/or capabilities

The person is self-driven, enthusiastic in delivering the highest standard, and eager to make an impact in the organization. Necessary skills required for the role are product management, marketing strategy, P&L analysis, customer insights, competitor intelligence, data analytics, communication development and project management.

Job Description

• Portfolio Management, recommend & execute product and marketing strategies to grow proprietary Card business. This includes but not limited to product refresh, cardmember activation, spend and lend engagement, loyalty and anti-attrition
• Conduct regular analysis on product portfolio to understand cardmembers' behavior and to provide insights to facilitate the team in achieving the company goal
• Work with Central team to improve product development and increase digital engagement to enhance overall competitive positioning
• Project management of new capability development and back-end system enhancement to drive improved channel performance
• Ensure the portfolio marketing and other activities are compliant with all Regulatory and legal reforms as well as internal guidelines
• Cross-functional collaboration ability is important to ensure project/campaign execute successfully.

Qualifications

• 5+ years of relevant working experience in credit card, financial or consumer industry


• Deep understanding of credit card products, market trends, and regulatory environment


• Strong marketing and communication skills


• Strong analytical, data analysis and problems solving skills


• Strong collaboration skills, good interpersonal and negotiation skills. Ability to work with external partners and manage multiple relationship in matrix environment


• Outward looking with keen interest on competitive and evolving industry trends for the consumer lending and credit card products


• Able to work independently and excellent time management skills


• A collaborative team player with the ability to deal with change and ambiguity positively


• Bachelor Degree or equivalent required, MBA preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.