• 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 5+ years of design, implementation, or consulting in applications and infrastructures experience
• 5+ years of IT development or implementation/consulting in the software or Internet industries experience

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS Specialist Solutions Architects (SSAs) are technologists with deep domain specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve.

Database SSA is subject matter expertise in designing data solutions that run on AWS including relational databases (e.g. Oracle, MS-SQL, Postgre SQL, My SQL, Maria DB), purpose-built databases (e.g. Dynamo DB, Elasti Cache, Document DB, Neptune), and modern data platform. You will focus on customer solutions of high volume OLTP/OLAP environments, designing and deploying petabyte-scale data services. The ideal candidate would have advanced experience and knowledge of data operations, security, and governance. The person would also manage how decisions in each area affect an overall solution.

The ideal candidate will be …

• Hands-on experiences: 10+ years experience with Relational and/or Non-Relational Database implementations, operations, performance tuning, and/or solution deployment experience in a business-critical, high-availability context (Oracle, SQL Server, My SQL, Postgre SQL, Maria DB, Dynamo DB, Mongo DB, Cassandra, and/or Redis).
• Database Migration experiences: Overall migration plan, Schema/Code migration, Change Data Capture (CDC) plan, resources plan, fallback plan, and etc.
• Be an Architect: Ensure success in helping customers accelerate their adoption of our data services. Guide and motivate the development of artifacts, workshops, proof of concept, best practices, and other high-value customer facing guidances.
• Trusted advisor to customers: Be able to facilitate relationships with senior technical executives, as well as easily interact and give guidance to software developers, IT operations staff, and system architects. Be able to materialize an overall recommendation (or proposal) based on customer needs and efficiently communication to technical and business decision makers.
• Vertical knowledge on financial industries, retails, and telco; able to articulate end-to-end information flow of these focused vertical; and have related experience.
• Have a business consultant capacity to work with customer’s line-of-business owner; explore improvement areas of customer’s business; and priorities’ strong ROI business initiatives with customers.
• Generative AI or machine learning related experiences are plus

Key job responsibilities

• Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements. Drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation
• Think strategically about business, product, and technical challenges in an enterprise environment
• Work closely with AWS account team, Service Engineering, and Professional Services team to help ensure the success of projects
• Consult for optimal design of data solutions including analyzing complex distributed production deployments, and making recommendations to optimize performances.
• Develop innovative solutions to solve complex business and technology problems

This role is looking for an experienced individual for the Solutions Architecture organization at AWS, providing an unique opportunity to lead innovations and transformational change with large Enterprise customers in their journey to cloud.

This is Hong Kong and Taiwan focused role, basing in Taiwan

A day in the life
AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

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About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Knowledge of software development tools and methodologies
• Experience migrating or transforming legacy customer solutions to the cloud
• Experience working with AWS technologies from a dev/ops perspective