Includes the following essential duties and responsibilities (other duties may also be assigned):

• Leads the day-to-day operational support for Cluster, Storage, HPC and Cloud infrastructures.

• Builds and tests Cloud/HPC or AI in-house and onsite testing, deployment, and platforms to meet customer's requirement.

• Documents complex test procedures and troubleshooting procedures related to servers/networks/clusters software and hardware.

• Troubleshoot hardware and software issues. Provide fixes in a timely manner.

• Deploy cluster/storage infrastructures and perform the tests accordingly.

• Conduct tests and benchmarks against server hardware, storage, network, applications, HPC and Machine Learning workflows.

• Collect, visualize, and analyze test and benchmark results.

• Write technical documentation including test reports and standard operating procedure (SOP).

• Coordinate with cross-functional teams to ensure smooth workflow and timely project delivery.

• Manage project budgets, control costs, and drive continuous improvement initiatives.

• Maintain clear communication with stakeholders and address customer feedback for future enhancements

• Bachelor's degree in Computer Science or equivalent work experience preferred.

• 5+ years of proven experience in a HPC/AI or Cloud/Network management.

• Strong leadership skills with the ability to motivate and manage teams effectively.

• In-depth knowledge of Cloud/HPC deployment and testing.

• Excellent project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

• Strong problem-solving and decision-making abilities, with a proactive approach to identifying and resolving issues.

• Excellent communication skills, both verbal and written, with the ability to collaborate and build strong relationships with stakeholders at all levels.

• It's a plus if you have CCNA, AWS, COA or RHCE certificates.

• Positive attitude, desire to learn, time management, and strong interpersonal skills are a plus!