Country/Region

Thailand

Province/City

Bangkok

Location

Rosewood Bangkok

Department

Food & Beverage - Services

Job Type

Full-time Permanent

• Ensures that minimum brand standards have been implemented.
• Ensures that all Food and Beverage Essentials are implemented.
• Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
• Works closely with other Bar associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests.
• Takes orders and serves food and beverage to guest according to the established sequence and procedures.
• Fully conversant with all aspects of the POS functions.
• Ensures all food and beverage items, equipment and other facilities in the Bar are maintained according to the departmental operation manual requirements.
• Takes guest order and serves items without unnecessary delay.
• Is familiar and has good knowledge of the Bar’s menu and wine list.
• Up-sells beverage to increase the revenue.
• Reports any difficulties or problem to Team Leader/ Assistant Manager for solution or follow up actions.
• Maintains par stocks of beverages and guest supplies.
• Prepares mise-en-place according to the requirement and operation needs.
• Prepares and serves coffee or tea as requested.
• Assists in setting up/ decorating the Bar according to the theme during special promotions or occasions.
• Ensures all beverage stocks are kept in the proper storage under the appropriate temperature.
• Assists in Pantry stock inventory and maintains an accurate inventory record.
• Submits request for replenishing the supplies in the Pantry.
• Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

Rosewood Bangkok, a striking new landmark for the capital, is an ultra-luxury hotel situated within an enclave of embassies and sleek new office towers, surrounded by Thai fashion designer boutiques and is just steps from Central Embassy, the capital’s most luxurious upscale shopping mall. Rosewood’s A Sense of Place® philosophy is exuberantly expressed with a design that honors rich Thai culture while celebrating the cutting-edge creativity and contemporary design ethos of the dynamic capital. The silhouette of the 30-storey standalone property is a dramatic addition to the Bangkok skyline. Two graceful, connected structures have been masterfully combined to create a new icon for the capital. The building’s form is inspired by the wai - the charming Thai gesture of hands pressed together in greeting – and is itself an expression of the Thai capital’s growing influence as a design, fashion and creative hub in the region.