Thailand Job Openings
Teleperformance
Content Moderator - Korean Speaking (Relocate to Bangkok)
FULL TIME
September 5, 2024
Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community.
As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing, and managing internet content which at times will be of a sensitive/Egregious and/or graphic nature, and you will be trained on how to apply the client's policies, and then use these policies to uphold the established community guidelines.
This is NOT a work from home position.
Key Responsibilities:
- Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client.
- Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review.
- Make timely escalations in accordance with established procedures.
- Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security.
- Participate in continuous training programs established by the company for optimal development in the role.
- Comply with all instructions and procedures related and complementary to the role.
- Be attentive to the communications that arrive through the different communication channels of the company.
- Experience of working in a high transactional role, in a KPI driven environment.
- A background in either content moderation, customer service or any other role that involves working with daily targets.
- You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail.
- Mentally and emotionally able to handle offensive or disturbing behavior, language, and content.
- Availability to work rotational shifts.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Fluent in Korean language and B2 level in English.
- Deep familiarity with social media, internet laws, policy regulations and market knowledge
- Content Moderation experience is preferred, but not essential.
- Bachelor's degree is preferred, however not essential.
TP is an equal opportunity employer and value diversity in our company. Therefore, we do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
Job Type: Full-time
Pay: ฿50,000.00 - ฿70,000.00 per month
Application Question(s):
- Are you willing to relocate to Bangkok Thailand?
- Korean and English (Required)
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