Thailand Job Openings
Allianz Partners
Customer Support Team Leader - International Health Insurance
FULL TIME
November 19, 2024
- Lead and manage a team to achieve service excellence and performance goals.
- Provide coaching, mentoring, and training to boost team skills.
- Monitor and assess team performance, offering feedback and improvement strategies.
- Handle complex customer inquiries and collaborate for seamless service.
- Contribute to best practices, SOPs, and quality assurance measures.
- Foster a positive team culture focused on teamwork and continuous improvement.
- Bachelor’s degree in any field; experience in financial or insurance sectors is a plus.
- At least 2 years of team leadership experience, with a focus on developing high-performing teams.
- Strong strategic vision and ability to align team goals with business objectives.
- Proficient communication skills and emotional intelligence.
- Ability to adapt to changes and make informed decisions promptly.
- Inspirational leadership with integrity and accountability.
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
60502 | Customer Services & Claims | Professional | [[cust Position Cluster CSB]] | Allianz Partners | Full-Time | Permanent
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