Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries.
Plan and execute a complex daily personal workload and support to meet departmental and company schedules.
Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools.
Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices.
Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction.
Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
Qualifications Bachelor s degree in any field.
A high degree of accuracy, proactivity, and attention to detail.
Good analytics skills and aptitude for data and operational processes.
Good in written and verbal communication skills in English.
A positive thinker and a good Team Player.
Additional Information
Our Benefits.
Flexible working environment.
Volunteer time off.
Linked In Learning.
Employee-Assistance-Program (EAP).
About NIQ.
NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with Gf K, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
For more information, visit NIQ.com.
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Our commitment to Diversity, Equity, and Inclusion.
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Job skills required: English, Positive Thinker