Country/Region

Thailand

Province/City

Bangkok

Location

Rosewood Bangkok

Department

Engineering

Job Type

Full-time Permanent

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Duty Engineer/Supervisor and review priorities and special projects.
• Organize materials, tools and equipment to perform daily assignments.
• Check work orders and night report for any problems; make rounds checking these problem areas and note any information needed or safety concerns in the hotel.
• Maintain guestrooms using rooms preventive maintenance program punch list.
• Maintain water pipe, plumbing fixtures tanks.
• Maintain Fire protection system, Waste water treatment plant, Swimming pool plumbing system, Recycle water system.
• Change or repair locks as needed.
• Perform air con, plumbing and preventive maintenance work orders.
• Perform general maintenance to guestrooms and public areas.
• Assist electrician, carpenter, air con and painter in all phases of repair work.
• Maintain cleanliness and organization of the work area to include:

• Maintain the proper use, cleaning, maintenance and storage of all tools.
• Handle chemicals for designated uses/surfaces.
• Ensure security of any assigned keys.
• All other duties as required.
• Attend Engineering staff meetings regularly.
• To be on call for any breakdown of engineering facilities on a 24-hour basis.
• Follow all other instructions / rules and regulations that may be issued by the superior.
  

• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Technical Skills: Working knowledge of all plumbing supplies and equipment; knowledge of proper chemical handling and disposal; working knowledge of health codes, electrical codes, national/local fire codes, local mechanical codes, blue prints and wiring schematics, power and hand tools, meters, etc. as it relates to the technical trades; ability to interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property, be well organized and follow instructions, focus attention on details, operate high reach lifts, prioritize tasks and comply with deadlines for work assignments, work and perform job functions with minimal supervision, work cohesively with co-workers as part of a team.
• Language: Required to can communicates in English.
• Physical Requirements: Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
  

Rosewood Bangkok, a striking new landmark for the capital, is an ultra-luxury hotel situated within an enclave of embassies and sleek new office towers, surrounded by Thai fashion designer boutiques and is just steps from Central Embassy, the capital’s most luxurious upscale shopping mall. Rosewood’s A Sense of Place® philosophy is exuberantly expressed with a design that honors rich Thai culture while celebrating the cutting-edge creativity and contemporary design ethos of the dynamic capital. The silhouette of the 30-storey standalone property is a dramatic addition to the Bangkok skyline. Two graceful, connected structures have been masterfully combined to create a new icon for the capital. The building’s form is inspired by the wai - the charming Thai gesture of hands pressed together in greeting – and is itself an expression of the Thai capital’s growing influence as a design, fashion and creative hub in the region.