Thailand Job Openings

Nestle Operational Services Worldwide SA

Key Account Executive (HORECA) - Nespresso B2B

FULL TIME

August 31, 2024

At Nespresso, our mission is to create the highest quality, most sustainable cup of coffee. By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences.

Nespresso Thailand is a young and fast growing market and we are looking for experienced Key Account Executive (HORECA) – Nespresso who would play a key role to acquire new customers in the strategic segment and/or evolve the business with existing customers in the assigned geographical territory.


POSITION SNAPSHOT
Location: Field Sales, based Head Office
Company: Nespresso
Business Unit/Division: Nespresso B2B
Full-time
2+ years of experience in Key Account Management, focusing on luxury hotel clients


A DAY IN THE LIFE…
Sustainable acquisition
  • Aligned with the sales field plan, identify sales opportunities within designed territory
  • Identify and contact prospects using diverse methods and tools (cold calling/visit, social media, events…)
  • Acquire new customers by following the Nespresso B2B Office/HORECA guidelines
  • Use of CRM system to manage leads
  • Liaise with B2B Sales Support and CRC teams to ensure flawless execution of lead management activities
Customer lifecycle management (existing customer development)
  • Increase business with existing customers / maximize penetration rate in a customer (share of throat)
  • Use of CRM system to grow / maintain existing customers
  • Provide market intelligence to the sales team
  • Liaise with B2B Sales Support and CRC teams to ensure flawless execution of customer lifecycle management
Compliance
  • Collect accurate inputs to ensure compliance of the sales process
  • Compliance with Nestle and Nespresso business principles and policies including Nestle Nespresso trade policy, local Sales policy, local Trade Terms, Safety and legal regulations


ARE YOU A FIT?
  • Bachelor’s Degree in related field
  • Minimum 2 years of experience in Key Account Management
  • Proven success in acquiring and maintaining existing customers in HORECA, especially luxury hotel
  • Good English and Thai communication skills.
  • Good interpersonal skill
  • Own a driving license


*** Only shortlisted candidates will be notified ***
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