Job Description

Quasar’s Program Management Team, comprising Program Managers and Program Specialists, is responsible for P&L for designated programs as well as ensuring excellent customer experience. As a Program Specialist, you will work together with a Program Manager to ensure a program meets customer expectations – defined by on-time delivery, quality of products delivered, and providing excellent customer support. Program Specialists work with KAM, Quality, Manufacturing, Finance, and other functions across Quasar as well as with customers.

Position Location
QCB Thailand
Responsibilities
Support Program Manager in reaching P&L targets for assigned program.
Maintain an excellent relationship with customers by coordinating internal activities and providing timely updates.
Suggest and/or manage implementation of cost reduction initiatives.
Receive and manage customer POs from receiving until fulfillment.
Maintain accurate costing files for each program.
Manage changes in the scope of the program that affect cost and scheduling of orders.
Coordinate with Finance Department on payment issues.
Perform other tasks assigned by the superior.
Requirements
Educational Background and Experience
College degree and above.
Three (3) or more years of experience as a Program Specialist or Customer Service Specialist in the Medical Device or Electronic Industry.
Skills and Competencies
Good communication skills to manage internal and external communications.
Knowledge of FDA regulations preferred.
Must be results-oriented.
Demonstrated ability to successfully support multiple programs and meet targets for P&L and customer satisfaction.
Proficiency in Microsoft Office tools is required.
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