Act as an internal boutique learning specialist and supports boutique staff in their learning journey and growth in the workplace.
Customize learning solutions and individualized coaching methods.
Be the Fashion Advisors trusted go-to advisor in Learning and Development.
To engage and develop the boutique sales force and transmit brand values to inspire them to provide exceptional client experience, as well as to enjoy, learn and grow whilst doing so.
To facilitate in-boutique training, learning solutions (including digital ones) and field coaching and follow-up.
Partner with Head of Boutique to strategize and develop a comprehensive people development plan to plan and track coaching conversations with boutique staff to help them in their work and in meeting performance and service objectives.
To ensure and measure learning and coaching effectiveness in order to achieve learning and business objectives.
Onboard new hires in the boutique.
Proactively provide new people intelligence or pulse of the retail teams to the leadership team.
You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
Providing expert advice and support to both staff and clients.
Engaging in projects that challenge and expand your skills.
What you will bring Minimum bachelor s degree (any field).
At least 3 years work experience in a coaching/training/mentoring/learning & development/ training in Fashion related business.
Excellent interpersonal and coaching skills.
Strong passion for people development and client service excellence.
Strong presentation and communication skills.
High energy level, ability to exercise assertiveness when required.
Organized and able to work independently with minimal supervision.
Ability to work at the boutique and retail hours.
What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
Ongoing training and development to enhance your skills and knowledge.
A supportive team environment where your contributions are valued.
Competitive compensation and benefits package.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.