Sales Representative (Eastern + Western)

Company: B.Braun (Thailand) Ltd.

Job Posting Location: TH-Bangkok (Ploenchit Road)

Functional Area: Sales

Working Model: Hybrid

Req Id: 846

Job Description

Territory Management
Financial

• Responsible for sales target in the area & product line assigned.
• Establish realistic expectations with all contacts within assigned accounts, based on a clear understanding of their market potentials.
• Evaluate the customer potential and criteria for investment (CME and Sponsorship).

Planning

• Manage the account planning and strategy process including development, review, establishing goals, objectives, and strategies and assigning tactics, resources and timeframes.
• Identify areas of underdeveloped business and formulates a strategy to capture increased market share.
• Provide accurate forecasting of sales potential on a monthly basis.
• Knowledgeable of geography and plans travel to maximize sales and minimize expenses
• Updated Monthly Travel Plan.
• All traveling must be accompanied with Trip Objective and Target Marketing List and need to be approved by respective supervisor.
• Sales appointment and promotional record are input on daily basis.

Implementation

• Communicate regularly with top 10 accounts regarding product promotion & update, stock availability, deliveries status and etc.
• Manage contracts and agreements within assigned accounts to ensure that consistent expectations are being established and communicated appropriately

Review

• Submit trip report three days after returning from trip.
• Review regularly with the sales supervisor, as to facilitate the development of evaluation and implementation plans that will meet the defined needs and requirements of the customer/prospect
• Advise management routinely of problems and opportunities in the region attempting to solve issues and maximize opportunities on own
• Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and market/customer demands.
• Maintain an accurate, timely and documented pipeline of all opportunities, contacts and account history and provide appropriate communication of such to supervisor.

Competitors Profile

• Ensure that key information on key competition is being reported to supervisor & Product Management
• Track the movement of key competitor as to safeguard our business interest.
• All information on competitors needs to be shared with the rest of the team in the Division during Monthly Sales Meeting.

Training, Meeting & Report

• Meet regularly with sales supervisor, producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management
• Provide monthly reports by describing details of activity within his/her market – submit to supervisor.
• Attend and actively participate in all meetings and training courses organized by the company and division.

Marketing Implementation

• Responsible for providing support to Product Management during trade show (exhibition) and other key events and promotions such as AA Program, company receptions, and other community outreach efforts.
• Ensures that key information and enquiry (pre and post) regarding events is being disseminated to supervisor & Product Management
• Assist PM in building Brand Image inline with Product Marketing plans within territory.
• Develop a deep understanding of Target Market Segments and work closely with Product Management to set customer and account priorities and execute against them.

Customer Intimacy / Service

• Build trust and credibility with customers.
• Provide outstanding customer service and follow-up with current and prospective
• Prompt Complaints handling – all complaints must be recorded and reply accordingly.
• Assisting customers in inventory planning – forecast stock need and requirement based on the market feedback and quotation participated.
• Monitor order fulfillment and on time delivery
• Emergency delivery

Teamwork

• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures. Contributes to building a cohesive team spirit.
• Participate in company and division functions and activities, and contribute actively.

Qualifications

• Bachelor degree in any field (Sales & Marketing, Medical devices, Science will be advantage)
• 1-2 years of work experience in sales
• Experience in medical device business will be advantage
• Has experience to do case in OR and CSSD will be advantage