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Azbil (Thailand) Co., Ltd.
No.9 G Tower Grand Praram 9, 14th Floor, Rama 9 Road, Huay Kwang, Huay Kwang, Bangkok 10310
Tel : 02-011-9000 ( Ext. 302)
Fax : 02-011-9013

Service Manager (Maintenance & Service Group (Rayong Branch Office or STC - Solution and Technology Center), Advanced Automation Division )

Principle Responsibilities
Managing for Control Valve Maintenance Business:

• To oversee, to guide and to coach the service team, ensuring they follow best practices and maintain service level agreements.
• To oversee and to assist in diagnosing issues of control valve, providing technical solutions for the best benefit of customers.
• To improve the customer experience, this can include organizing work schedules, improving efficiency and ensuring prompt problem solving.
• Maintaining Customer Relationships, to monitor issues and handling customer complaints, having strong problem-solving skills to address customer concerns and identify areas for improvement.
• Managing Costs, to manage the budget related to a Company's Maintenance & Service department effectively.
• Quality Assurance, oversees quality standards to ensure the company delivers the highest quality of control valve services and complying to all related Group Company's quality policies

Additional Responsibilities
Safety and Environmental Issues:

• To oversee and supervising the safety and environmental issues, ensuring a safe and healthy work environment and take steps to mitigate any risks in a workplace.

Requirements

• Male/Female
• Between 35 - 45
• Bachelor of Engineering majoring in Production, Mechanical, Instrumentation, Automation or any related field
• More 5 years in control valve maintenance and at least 5 years in a supervisory and management roles
• Leadership and Team Management, Strong Industry Knowledge