Job Description
Position: L2 IT Support & Network Engineer
Working Hours: Full-Time
Start Date: As soon as possible
Required Support: On-site
Location: Izmir, Turkey
Employment Type: Fixed-Term Contract
Preferred Contract: B2B with Sharp Brains Limited (UK) – you should be eligible to contract/file your taxes yourself (as a self-employed contractor or through an umbrella company).
Note: Only engineers who speak English and Turkish professionally may apply.
Job Description: L2 IT Support & Network Engineer
We are looking for an experienced L2 Tech to maintain and improve our computing environment by identifying network needs, installing upgrades, and monitoring performance.
Job Responsibilities:

• Establish network specifications by working with users to analyze workflow, access, and security needs, and designing router administration.
• Set up and maintain networks by evaluating performance issues like availability, utilization, throughput, and latency, while planning and executing network upgrades.
• Troubleshoot and optimize network performance, and escalate unresolved issues to vendors when necessary.
• Ensure network security by managing access, monitoring, control, and documentation.
• Train users by creating and conducting educational programs and offering continuous support.
• Upgrade and improve networks through collaboration with vendors, testing, evaluating, and installing new features and enhancements.
• Support financial operations by submitting budget information and keeping track of expenses.
• Stay updated by participating in training programs, reading industry publications, and building a professional network.
• Maintain confidentiality and protect the organization’s data.
• Achieve organization goals by taking ownership of new tasks and finding ways to add value.

Job Requirements:

• Proven experience in network administration.
• Expertise in networking, routing, and switching.
• Knowledge of server management and infrastructure control.
• Experience with firewalls, VPNs, and remote troubleshooting.
• Ability to configure server hardware.
• Familiarity with backup and recovery software.
• Strong organizational and multitasking skills.
• Certifications like CCNA, Network+, CCNP, or equivalent.
• BSc in Computer Science or related field or equivalent experience.
• Associate’s or Bachelor's degree with a focus on electronics preferred.
• Join us in shaping the future of IT and network solutions!

Job Type: Full-time