Location: Remote (Ukraine)
Your expertise:

• Technical communication skills
• nix and Windows experience
• Advanced knowledge of BIOS / RAID configuration
• Experience in switch ports configuration (Juniper, Brocade, Cisco)
• Knowledge of the following technologies and protocols: DHCP, VLAN, SNMP, TFTP
• Pre-intermediate or higher level of written and verbal English
• Must be able to independently manage time and reprioritize tasks as necessary, while ensuring critical deadlines are met.
• Ability to work in fast pace environment
• Ability to multi-task and work under pressure
• Ability to follow instructions
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations
• High attention to the details
• Aspiration for self-education and self-development, inclination to sharing experience and helping others

Will definitely be a plus:

• Experience in Dell OME, Supermicro Server Management Utilities
• Base knowledge of Bash / Python scripting
• Proficiency in Atlassian products

What’s in it for you?

• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity leave program
• Professionally strong environment, friendly and open atmosphere

You will be involved into:

• Test and configure new equipment:
  • run stress tests to verify the functionality and integrity of servers
  • review test results and analyze the equipment health
  • configure and test various power devices (PDU / ATS)
  • configure ports on different networking devices
  • advise on physical characteristics of server hardware and related components
  • initial Operating System with the basic configuration installation
• Prepare, setup and release hosting (dedicated, shared, VPS) servers to clients
• Perform various system level reliability analyses for multiple projects, review these analyses and generate relevant documentation in accordance with Namecheap procedures
• Proactively ensure the highest levels of systems and infrastructure availability
• Collaborate with the onsite personnel of various datacenters to remotely diagnose and troubleshoot and to determine tasks for fixing issues with Namecheap Infrastructure
• Collaborate with the involved team(s) regarding broken equipment troubleshoot & to determine tasks for fixing it, ensuring efficient equipment delivery to the respective service owners
• Coordinate HW upgrades with the involved teams, minimizing equipment / service downtime
• Install, configure, test and maintain HW management applications
• Test and maintain firmware on different hardware components
• Assist DCOPS team with different kind of scripts / module testing and give a user-friendly output
• Be an escalation POC for any issues related to automatic provisioning systems
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, etc.
• Produce and maintain effective and meaningful documentation for technical issues
• Present prepared materials to a variety of internal audiences
• Deliver weekly updates on status of current tickets, open issues and projects

About the company and project:
Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 13 million customers and 17 million domains under management — and we’re just getting started.
Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.