Ukraine Job Openings
EPAM Systems
Junior SAP CRM Support Specialist
August 16, 2024
RESPONSIBILITIES
- Provide on-going SAP functional and technical enhancements, incident troubleshooting and resolution
- Maximize the efficiency of the CRM data and software to improve customer care
- Serve as a subject matter expert and analyst/consultant to understand customer’s needs, gather and document requirements
- Customize and upgrade the existing solution following the business requirements (Change requests)
- Debug and test
- Work in Jira
REQUIREMENTS
- Experience in SAP CRM
- Experience in billing, sales and services business processes
- Expertise in SAP CRM BRIM (Hybris Billing) will be a big plus
- Upper-Intermediate level of English, both spoken and written (B2+)
WE OFFER
- Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
- Receive the necessary equipment to perform your work tasks
- Change projects and technology stacks within EPAM
- Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
- Consider relocation options in over 30 countries worldwide
- Participate in volunteer, charity programs and communities (both technical and interest-based)
- You can plan your individual career path together with your manager
- Receive regular feedback from colleagues
- Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
- Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
- Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
- Access corporate accounts on Linked In Learning, Get Abstract and other partner resources
- Study at EPAM Solution Architecture School with the instructors who are practicing architects
- Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
- Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
- Vacation and sick leave (including a sick leave without a medical certificate)
- A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
- Medical insurance for family members at corporate rates
- Company support during significant life events (childbirth or adoption, marriage, etc.)
- Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
- E-kids program - a free programming language training program for EPAMers' children
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