Managing several projects simultaneously
Defining and controlling project scope, budget, and timeline during SDLC
Managing customer expectations, preparing well-structured emails, meeting minutes, and weekly reports
Handling all incoming and outgoing project documentation
Tracking customer satisfaction, securing business growth opportunities, and initiating new projects
Identifying and reporting potential issues and risks to Customer, Account Manager, Head of PMO; preparing Mitigation Plans
Coordinating staffing with Account Manager and Resource Manager
Managing Pre-Sale activities, like Workshops and Estimation