We are looking for an experienced Resource Manager to join our dynamic team. The ideal candidate will have a strong management background, excellent organizational skills, and a proactive mindset.

Requirements:

• 3+ years of experience as a Resource Manager
• Strong management and organizational skills
• Proven ability to manage resources for multiple projects in a fast-paced environment
• Basic understanding of software engineering roles and technologies (e.g., programming languages, frameworks)
• Familiarity with software development processes

Key Performance Indicators (KPIs):

• Resource utilization rate (bench management)
• Turnaround time for filling resource gaps
• Accuracy in forecasting resource needs

Responsibilities:

Resource and Team Management:

• Serve as the Line Manager for freelancers and Time and Materials (T&M) contractors, ensuring effective support and guidance for external collaborators.

Talent Network Development:

• Proactively expand the network of external collaborators (freelancers, etc.) to align with company sales prospects and project demands.

Resource Allocation:

• Collaborate with Project Managers and the Chief Delivery Officer to assign resources to projects that optimize utilization while balancing company goals and client needs.

Utilization Tracking:

• Monitor and track resource utilization, identifying issues and taking corrective actions when needed.

Risk Management:

• Oversee potential resource risks to ensure smooth project workflows.

Health Checks & Time Tracking:

• Work with HR to support employee health checks and implement effective time-tracking controls for resource management.

Resource Balancing:

• Maintain a balanced resource pool that aligns with current company needs and priorities.

Booking Management:

• Oversee resource bookings within the internal system, ensuring streamlined allocation processes.

Internal Projects:

• Allocate resources for internal initiatives, such as marketing, recruitment, and pre-sales efforts

Employee Experience Database:

• Manage the employee experience database to improve the overall employee experience.

Compensation Process Facilitation:

• Serve as the main point of contact for salary and compensation reviews for both full-time employees and T&M/freelancers.