United Arab Emirates Job Openings
RAFFLES
Arabic Coffee Man
Dubai
FULL TIME
November 15, 2024
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
Job Description
PURPOSE OF POSITION
To provide prompt and courteous Arabic coffee Making & service to the Hotel’s guests.
KEY ROLES & RESPONSIBILITIES
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Read daily events, to acknowledge any VIP’s arrivals
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Making Arabic coffee according to the proper recipe
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Maintain a clean, neat and orderly the coffee service place throughout service
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Ensure that work station is stocked with appropriate quantity of coffee powder at all times
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Report any guest comments regarding coffee or food and beverage to manager
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Conscientious handling and maintenance of operating equipment
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Learn and adhere to safety, sanitation and hygiene policies
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Maintain good working relationships with colleagues, and all other departments
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Maintain complete knowledge of all F&B outlets and hotel services/features
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Ensure that all service and storage areas are kept safe and clean
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Help minimize waste, neglect, breakages and mishandling of supplies and equipment
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Carry out light cleaning and maintenance of the coffee making station and service place
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Adhering to the grooming standard of the hotel
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Adhering to the Servicing areas for the Arabic coffee in the lobby area
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Helping the other outlets in their events when Arabic coffee service is required
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Ascertain guests’ satisfaction and handle any problem which may arise, informing a Manager about the problem and how it was resolved
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Check the daily schedule for any changes and report to duty on time
Qualifications
PERSONAL ATTRIBUTES
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Native Arabic language and Average reading, writing and oral proficiency in the English language
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Must be well presented and professionally groomed at all times
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Good communication and customer contact skills
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Team player with strong interpersonal skills and attention to detail
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Secondary education
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Basic Knowledge in Arabic coffee making and servicing
Additional Information
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
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