General Manager/Working Partner
We at Metro Travels L.L.C are looking for an experienced Travel Agency General Manager/Working Partner to take over the lead of our travel agency in United Arab Emirates. You will be responsible for the daily operations of the agency and manage a small yet dedicated team of passionate travel experts. Together with the team, you will take our agency to the next level.
Major Responsibilities

• Create and implement a business plan and strategy for our agency based on pre-discussed KPIs (number of sales, average spend, customer footfall, etc.)

• Set targets and objectives for both the agency as a whole as well as individual team members.

• Actively find ways to better promote our agency to increase our customer base and footfall on site.

• Find ways to both monitor and improve customer satisfaction rates.

• Negotiate pricing and commission models with external stakeholders and partner travel companies

• Report progress and present store statistics to our management on a regular basis.

• Revise and optimize store policies and procedures to maximize efficiency and profitability.

• Lead the team and guide, assist, and support where necessary to ensure great employee satisfaction and retention.

Requirements:

• Degree in Management, Business Studies, or related field

• At least 5 years of experience running a travel agency or store and managing a team

• Highly analytical and strategic mindset

• Incredibly organized and structured in your working

• Excellent interpersonal skills

• Ability to clearly communicate and present store progress to our board of directors

• Expert at sales and a strong negotiator

• Good working knowledge of marketing techniques is highly preferred; you need to find ways to market our business better!

Job Type: Full-time
Pay: From AED4,000.00 per month
Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Application Deadline: 16/09/2024