United Arab Emirates Job Openings
Metro Travels LLC
Travel Consultant
Dubai
FULL TIME
October 7, 2024
Job brief
We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.
Responsibilities
We at Metro Travels L.L.C are looking for an experienced Travel Agency General Manager/Working Partner to take over the lead of our travel agency in United Arab Emirates. You will be responsible for the daily operations of the agency and manage a small yet dedicated team of passionate travel experts. Together with the team, you will take our agency to the next level.
Major Responsibilities
Pay: From AED2,500.00 per month
Ability to commute/relocate:
We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.
Responsibilities
- Plan and sell transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files
- Network with tour operators
- Maintain statistical and financial records
- Meet profit and sales targets
- Proven work experience as a Travel Agent
- Excellent knowledge of computer reservations systems, GDS systems and e-travelling
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
- Degree in Hospitality, Travel, Tourism, Business or relevant field
- Personal travel experience will be considered an advantage
We at Metro Travels L.L.C are looking for an experienced Travel Agency General Manager/Working Partner to take over the lead of our travel agency in United Arab Emirates. You will be responsible for the daily operations of the agency and manage a small yet dedicated team of passionate travel experts. Together with the team, you will take our agency to the next level.
Major Responsibilities
- Create and implement a business plan and strategy for our agency based on pre-discussed KPIs (number of sales, average spend, customer footfall, etc.)
- Set targets and objectives for both the agency as a whole as well as individual team members.
- Actively find ways to better promote our agency to increase our customer base and footfall on site.
- Find ways to both monitor and improve customer satisfaction rates.
- Negotiate pricing and commission models with external stakeholders and partner travel companies
- Report progress and present store statistics to our management on a regular basis.
- Revise and optimize store policies and procedures to maximize efficiency and profitability.
- Lead the team and guide, assist, and support where necessary to ensure great employee satisfaction and retention.
- Degree in Management, Business Studies, or related field
- At least 5 years of experience running a travel agency or store and managing a team
- Highly analytical and strategic mindset
- Incredibly organized and structured in your working
- Excellent interpersonal skills
- Ability to clearly communicate and present store progress to our board of directors
- Expert at sales and a strong negotiator
- Good working knowledge of marketing techniques is highly preferred; you need to find ways to market our business better!
Pay: From AED2,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
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