United Arab Emirates Job Openings
Promise Insurance Services
Operations Manager
Dubai
FULL TIME
November 7, 2024
Promising Insurance Services LLC is an Insurance Broking firm based in Dubai, United Arab Emirates. Established in 1988, we are a licensed broker under UAE Insurance Law No.6 of 2007. We specialize in all major classes of insurance such as Motor, Non-Motor, Medical, and Marine. Our dedicated team provides personal service that goes beyond the call of duty and is always willing to go the extra mile to meet our clients' needs. We are committed to continuous improvement to enhance the productivity of our clients' business.
Role Description:
- Protect and enhance company's reputation and brand value through developing clear strategies, thorough risk assessment and effective management at all levels
- Networking with insurance companies and exploring opportunities
- Leading Business development, Medical, General and Motor departments with an aim to maintain capability and competence within department.
- Over all in charge of medical, marine and insurance claims
- Develop, recommend, implement, and interpret client service procedures; evaluate the ongoing effectiveness of current operations and systems.
- Coordinate activities with other internal units as required to meet customer needs.
- Address unusual or difficult inquiries/situations through direct personal action or refers to the appropriate individuals.
- Ensure effective and efficient management of underwriting and claims units in the organization
- Help in the management of staff in the organization
- Ensure customer complaints are identified and recorded. Also, acting as the escalation point for complaints
- Participate in Client review meetings, external audit feedback sessions and new business tender processes
- Ensure that work levels are evenly distributed across the teams; implement work reallocation strategies where appropriate to ensure effective Work in Progress management.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and staff
- 5-10 years experience in the insurance industry, with knowledge of insurance products, policies, and procedures is a must.
- Proficient in MS Office and other relevant software
- Insurance certification
- Fluent in English and knowledge of multi languages is a plus
Pay: From AED7,000.00 per month
Experience:
- Insurance sector: 3 years (Required)
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