An Exhilarating Opportunity


Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.


Join the FIVE Tribe - and Get Ready to Make Waves.


The Candidate


A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.


Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Sales Team as a Sales Coordinator will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!


What We’re Looking For

• Previous 1-2 years of relevant Experience in a Luxury Hotel or Food and Beverage environment.
  
• High level of passion for Hospitality Sales including Food and Beverage, Next-Level Commercial Acumen, Enthusiasm, and a High Drive for achieving ‘FIVE-Star’ Results.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, continuously prioritising workload deadlines ensuring every aspect of the Operation is curated to perfection.
  
• Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of In Design.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

• Meticulously Manages all Administration Tasks across the Department, maintaining 'FIVE-Styled' databases, Remarkable filing systems, and delivering Exceptional Communication to travel partners.
  
• Arrange and Coordinates Meetings and Appointments, hand-crafting schedules for the Sales Team with a ‘FIVE-Star’ touch.
  
• Prepares Sales-Related Documents and Communication with precision, including contracts, incentive agreements, promotions, and stop-sales.
  
• Conducts next-level Site Inspections for potential and existing clients, curating experiences that embody the sensational ‘Vibe at FIVE.’
  
• Prepares daily morning Sales Production Reports, delivering timely and accurate Insights to kick-start the team’s day.
  
• Handles Customer Queries with First-in-Class Professionalism, ensuring a seamless Guest Experience.
  
• Generates accurate and timely Reports for the Director of Sales and Senior Management, detailing appointments, calls made, and business leads.
  
• Arranges luxurious FAM trips, complimentary stays, and business, including preparation of ENT forms and travel authorisations.
  
• Collaborates with the Finance Department to facilitate Marketing Contribution Payments from travel partners, ensuring a smooth, premium process.
  
• Supports the Director of Sales with disruptive, boundary-breaking ad hoc Projects, including research, statistical report preparation, and market analysis.
  
• Analyses local Market Trends and Competitor Activity, identifying business leads and bold opportunities for growth.
  
• Develops and Nurtures bespoke customer accounts, travelling within the local area to drive business into the Hotel/Cluster, increasing market share and revenue streams.
  
• Cultivates strong Relationships with existing and new customers through sales calls, entertainment, and lavish FAM trips, building a top-notch Pipeline of future bookings.
  
• Represents the Brand at trade shows, sales blitzes, and workshops, showcasing the award-winning 'Vibe at FIVE' in the assigned markets.
  
• Assists the Director of Sales and Director of Marketing in Crafting and Executing an exquisite Annual Sales Action Plan, driving sensational growth.
  
• Works within current business strategies while recognising next-level Opportunities for Disruption and Market Domination.
  
• Collaborates with other Departments to ensure a stunning Guest experience, creating a comprehensive Sales Programme that sets the Gold Standard.

The Team


‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.


Sustainable Indulgence at FIVE


FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.


An Equal Opportunity Employer



The FIVE Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.



About FIVE Hotels and Resorts


FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.