Sales Support Executive

About the team:
We are looking for a new colleague in the COM department at our location in Dubai.
You'll be a part of a vibrant, customer-focused team that aims to expand the business consistently.
We prioritize responding to all client inquiries in a timely and effective manner.

What you could expect as a Sales Support Executive:

• Professionally handle all incoming customer enquiries
• Shared customer responsibility with Commercial and Technical Field Sales colleagues
• Independent generation and updating of Request for Quotation list (RFQ), Sales Quotations, Order Confirmations, Proforma Invoices, and Invoices
• Pro-actively inform all customers about delivery time updates or delays, close co-ordination with logistics team is expected
• Administrate customer contracts & agreements within Sales Support function
• Administrate, maintain and monitor execution of Customer Master Data
• Enable support to Customer Order Management
• Order Management Tasks

What we expect from you as a Sales Support Executive:

• 2-3 years sales support experience; understanding of commercial vehicle industry
• Fluent French and English
• Substantial experience with Product Management, pricing, marketing, branding, distribution, customer requirements and trends
• Considering the capacity to lead swiftly in front of the customer and being knowledgeable about product & material availability
• Collaborative approach
• Customer focus and service delivery orientation
• Excellent organizational and time management under high time pressure
• Good SAP & Microsoft office skills