• Receives & serves customers’ following companies’ & manufacturers’ procedures in order to sustain a positive service experience to each customer.
  
• Solves customers’ complains to keep high level of customer satisfaction.
  
• Up sells added value services to maximize revenue to service centre.
  
• Updates customers’ information on system for reliable CRM data.
  
• Reviews outstanding repair orders continuously for closing & settlement.
  
• Attends training programs to improve skills & competencies
  
• Feeds back ideas/suggestions to improve customers’ service processes & increase revenue.
  
• Advises customer the feasibility of car trade in when repair cost becomes high as to get customer’s trust & loyalty.

Requirements

• Higher Secondary graduated or educational courses related to customer service.
  
• 3 years experience in customer service (preferred with any Automotive Agency/Dealer).
  
• Excellent communication skills in English (additional Arabic language is preferred).
  
• Smart Appearance
  
• Willing to work at Al Ain Branch
  
• Fluent in English & Arabic

Benefits

• Paid Leave
  
• Travel Ticket
  
• Medical Insurance
  
• Free Recruitemnt