ACCOUNT MANAGER
Trade Sales | Bourne | Permanent
Overview
We have an exciting opportunity for an Account Manager to join our Trade Sales team. Responsible for driving sales, business development, and account management within a designated UK territory for the Midlands region. You will manage all aspects of the customer experience, from account administration to fostering long-term relationships. This role is based from our head office in Bourne, with travel to visit new and existing customers.
All About You
You will be joining a dynamic and encouraging team so you will be a true team player, working collaboratively to achieve monthly and annual sales targets. The wider Sophie Allport departments are just as important as your immediate team so you will relish the opportunity to work alongside them also, sharing customer insight and market knowledge. Having a positive approach and thriving in delivering a first-class customer experience is essential whilst representing the Sophie Allport brand. You will be resilient, with a passion for meeting and exceeding targets, with excellent interpersonal skills.
Key Responsibilities

• Managing accounts and developing new business within your territory.
• Work collaboratively with the Trade Sales team to ensure that the brand is represented in the highest regard and reaches the target customer.
• Maintain up-to-date knowledge on product offering and designs so as to provide a personal and bespoke service to our trade customers.
• Management of new and existing key accounts and independent retailers to include gift shops, cook shops, garden centres, farm shops and department stores.
• Regularly meet with customers to enhance customer engagement and drive sales growth.
• Analyse sales data to identify opportunities and optimize client relationships.
• Consistently achieve monthly and annual sales targets and maintaining a high level of motivation and drive.
• There will be opportunities to attend events and represent the Sophie Allport brand.
• Management of our ‘customer matrix’ and maintaining customer data within the CRM.
• Identify and implement innovative strategies to increase sales across all product categories.
• Build long-lasting relationships with trade customers, suppliers and other external contacts.
• Remain informed on all relevant risk assessment and H&S measures in place.
• Adhere to all H&S policies relevant to their role and department.

Experience, Requirements & Attributes

• Previous experience within trade retail sales is key to be able to understand our customer’s needs.
• Results-orientated with a passion to achieve KPIs
• Excellent problem-solving and negotiation skills
• Analytical and resilient in nature
• Must have excellent interpersonal skills
• Customer focused - Friendly, approachable and enthusiastic.
• Ability to grasp new processes, procedures and concepts quickly.
• A strong work ethic and someone who is self-motivated.
• Good time and diary management
• Proficient in Microsoft Office software, and competent using MS Excel functions and formulas.
• A full clean driving licence is essential as you will be expected to be on the road and visiting customers.
• A genuine interest in lifestyle, homewares and interiors are an advantage.
• The successful candidate must have Right to Work in the UK.

If this sounds like the perfect role for you, we would love to hear from you
Job Types: Full-time, Permanent
Benefits:

• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bourne: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• Driving licence (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 75% (required)

Work Location: Hybrid remote in Bourne