Job Description
This is a full time position Monday to Friday 9am to 5pm and 1 in 4 weekends (additional)
The purpose of the role is to manage all aspects of service delivery for
service users and employee management in a given geographical area.
The role will involve liaising Dale Care service users, employees &
management as well as third party professionals such as Social Workers,
District Nurses, Care Connect.
Duties will include, but not limited to:
 To manage and carry out the initial visit process, completing all
paperwork as directed by the Company.
 To manage the service user’s medication in partnership with care
workers in line with the service user’s care plan and medication
level. Highlighting any inconsistencies or errors, changes to service
user’s needs or medication errors to the appropriate medical
personnel, family members and social services as required.
 To input all initial visit paperwork onto the Dale Care system and use
this to inform the Service Users Care Plan, focussing on person
centred care.
 To organise and carry out Service User’s reviews, recording and
reporting any changes to their needs, issues or concerns.
 To be responsible for giving feedback regarding any issues or
changes regarding Service Users care to Social Workers, family
members, care staff and other professionals involved.
 To ensure risk assessments relating to individual Service Users are
updated as necessary following any hospital discharges or changes
to their care.
 To assist with the reporting and investigation of any safeguarding
concerns
 To support in the investigation of any complaints.
 To be responsible for the shadowing of new staff and their ongoing
training in partnership with the Training Department.
 To carry out regular spot checks and observations on staff and report
any concerns
 To provide day to day support for staff and Service Users regarding
concerns and complaints ensuring these are recorded and feedback
given as required.
 To maintain a safe working environment for yourself and those
around you by following company Health and Safety and other
related policies at all times.
 To assess, report and record any hazards and risks which may affect
the health and safety of yourself and those around you.
 To lead by example by promoting and encouraging staff to follow
company policies and procedures.
 To ensure that the anti-bribery management system requirements
are applied and complied with at all times.
Skills and Qualities:
The suitable applicant will have experience of working within a care
environment, preferably domiciliary care, and have carried out tasks
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:

• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Experience:

• providing care: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person