Our convenience store is seeking a dynamic and customer-focused Shop Sales Assistant to join our team. This role requires retail experience, excellent communication skills, a friendly and engaging personality, and the ability to effectively interact with customers. The ideal candidate will also possess social media skills to support our online presence and community engagement.
Responsibilities:
- Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
- Engage with customers to understand their needs, offer product recommendations, and provide detailed information about our convenience store products.
- Maintain a tidy and organized sales floor, ensuring shelves are well-stocked and products are attractively displayed.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Assist with inventory management, including receiving and stocking merchandise.
- Stay up-to-date with product knowledge, industry trends, and regulations related to convenience store items.
- Utilise social media platforms to promote our store, interact with customers, and share relevant updates about new products or special offers.
- Collaborate with the team to achieve sales targets and contribute to the overall success of the store.
- Maintain a safe and clean working environment, following all health and safety guidelines.
Requirements:
- Previous retail experience, preferably in a convenience store or related industry.
- Excellent communication skills, both verbal and written, with the ability to engage customers in a friendly and informative manner.
- Strong interpersonal skills, capable of building rapport with customers and providing outstanding service.
- A chatty and engaging personality that creates a positive and welcoming atmosphere.
- Proficiency in social media platforms and experience using them to promote products or engage with customers.
- Basic computer skills, including experience with point-of-sale (POS) systems.
- Knowledge of convenience store products, including groceries, snacks, beverages, personal care items, and related industry trends is desirable.
- A passion for the retail industry and a genuine interest in assisting customers with their needs.
- Ability to work in a fast-paced environment, multitask, and handle a variety of responsibilities efficiently.
- Flexibility to work weekdays, weekends, and occasional evenings as per the store's schedule.
If you are a customer-focused individual with retail experience, excellent communication skills, and a passion for the convenience store industry, we invite you to apply for the position of Shop Sales Assistant. Join our team and contribute to creating a positive shopping experience for our valued customers.
Job Types: Full-time, Permanent
Pay: £10.42-£11.41 per hour
Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Employee discount

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 2 years (required)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: The No1 Plug Sales Assistant