United Kingdom Job Openings

Charlotte Street Hotel - Food and Beverage

Cocktail Waiter

London

FULL TIME

September 20, 2024

Are you passionate about delivering exceptional hospitality experiences? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our highly successful team at Charlotte Street Hotel, part of the renowned Firmdale Hotels family.
At Firmdale Hotels, we pride ourselves on providing unparalleled guest experiences across our collection of distinctive boutique hotels. Nestled in the heart of London, Charlotte Street Hotel embodies the epitome of chic sophistication, offering a vibrant atmosphere and impeccable service to our discerning guests.
As a Cocktail Waiter, you'll be an integral part of our team, delivering outstanding service to our guests with a focus on precision and flair.
Responsibilities:

Taking orders and serving a diverse range of beverages, from artisanal cocktails to specialty coffees, with finesse and enthusiasm.
Managing multiple tables efficiently in a bustling environment, ensuring each guest receives personalized attention and service.
Collaborating closely with colleagues to maintain seamless operations and uphold our high standards of hospitality.
Demonstrating a keen eye for detail to ensure accuracy in orders and presentation, enhancing the overall guest experience.
Exemplifying a passion for mixology and beverage knowledge, engaging guests with recommendations and expert insights.

What you Need:

A genuine passion for hospitality and a commitment to working collaboratively within a dynamic team environment.
While previous experience in a similar role is desirable, we welcome individuals with a keen willingness to learn and grow in their hospitality career.
Exceptional customer service skills, with a dedication to exceeding guest expectations and creating memorable moments.
A meticulous approach to your work, with an eye for detail and a drive for excellence in all aspects of service.
Enthusiasm and energy that radiates through your interactions, creating a warm and inviting atmosphere for our guests.

What We Offer:

Hourly range from £14.50 to £16.50 per hour, inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Generous 30% discount off food and drinks at our restaurants and bars
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Times Best Places to Work 2024
The Kings Award for Enterprise 2024 for outstanding contribution to International Trad
GM of the Year Finalist – Helle Jensen – Cateys 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview

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