United Kingdom Job Openings
VortalSoft Usa
Data Centre Technician
Hounslow
FULL TIME
October 16, 2024
Job description
Role - Data Center technician
Location - Hounslow, United Kingdom
We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical environment. They will provide problem resolution or refer more complex issues to a Sr. Support Engineer.
Responsibilities:
Pay: £50,000.00-£52,000.00 per year
Schedule:
Role - Data Center technician
Location - Hounslow, United Kingdom
We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical environment. They will provide problem resolution or refer more complex issues to a Sr. Support Engineer.
Responsibilities:
- Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution
- Maintains inventory and documentation of activity
- Creates own service tickets, updates, and closes
- Communicates before and after repair work windows via ticket and email to client
- Break/Fix
- Previous experience working on on HPE, DELL, Oracle (SUN), or Lenovo Servers
- Dell inspiron break-fix and Isilon
- Strong problem solving and self-management skills with attention to detail
- Ability to prioritize tasks and effectively communicate verbally and in writing’ experience servicing hardware as specified or utilized in customer environment
- Familiarity with ticket-tracking software (Service Now preferred)
Pay: £50,000.00-£52,000.00 per year
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
- Data center technician: 3 years (preferred)
- Troubleshooting hardware: 2 years (preferred)
- Troubleshooting servers: 2 years (preferred)
- Break-fix: 2 years (preferred)
- HP/Dell/lenovo: 1 year (preferred)
- United Kingdom (preferred)
We regret to inform you that this job opportunity is no longer available as it has expired
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