Job Introduction

Permanent. Full time 35 hours per week.
Salary: UK: £50,186, London and Surrounding Counties: £54,603
Office based: At least 3 days per week in our London office (Farringdon)


Closing date for applications: 17th September
Interviews will take place online via video conference – W/C 23rd September


About Us
Founded in 1997, Gam Care is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.


The Role
The Data Product Manager will lead a team dedicated to developing and managing data-driven products (Self-help digital tools, Content personalization engines, Client segmentation platforms, Predictive analytics tools, Recommendation engines, Business Intelligence dashboards) that support and enhance Gam Care’s value offer and impact.
This is a new role at Gam Care and the post holder will help set up and run a product and project management function across our Data and Insights team, also supporting product development across other teams in the organisation. This role will be crucial in ensuring that our data products are informed by robust data insights, as well as being aligned with our strategic goals.


About You
As the successful candidate you will have experience with Agile coordination frameworks, plus workflow tools, flow diagram tools and prototyping tools. You will have a strong working knowledge of data governance principles and regulations, plus familiarity with data protection laws.
You will be familiar with the data science project life cycle, data science concepts and methodologies.
With proven experience in managing staff, you will have strong leadership skills with the ability to lead new developments and initiatives, plus managing budgets and schedules.


Key Responsibilities

• Developing and implementing effective data product strategies.
• Defining and prioritising data product requirements and working with cross-functional teams to develop and deliver data-driven products.
• Communicating product requirements and progress to stakeholders.
• Developing and maintaining product roadmaps.
• Verifying that solutions delivered are serving their intended purpose.
• Coordinating and monitoring day-to-day tasks and workflows of the project team.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

Gam Care are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
Gam Care is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact recruitment@gamcare.org.uk and the team will be happy to help.

Supporting Statement Guidance
Gam Care Job Profile_Data Product Manager.pdf