Digital Marketing Account Manager
Customer Service - Digital Marketing - Altrincham - 37.5 hours
25-27K basic
Are you a customer service superstar?
We are looking for a customer service specialist to join our ever-expanding digital marketing Pay-Per-Click Lead Generation team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of clients.
Where do you fit in?
Our PPC Lead Generation team works with over 1600 clients, delivering impeccable service to all without compromise. Your role will mainly revolve around customer service, welcoming new clients on board, ensuring processes are completed correctly with the perfect understanding of what we can do for them, whilst also spotting and pitching opportunities for our clients to expand their marketing.
Alongside this, you will also be expected to deal with the daily inbound enquiries through email, and over the phone.
We are therefore looking for someone who is extremely personable, a brilliant communicator, and who is passionate about Digital Marketing and looks to bring the best results and service to our clients.
Equally, your ongoing development should be important to you, as we offer extensive training, working within the Investors in People framework, to provide you with a structured career plan from day one.
Skills:
● Good knowledge of Google Ads Campaigns
● Customer service/Account Management skills
● Practical use of Google Analytics
● Well organised with good time management skills
● Team player
● Positive can-do attitude
● Experience of face-to-face client meetings
Who are Add People?
Add People are built to serve small to medium-sized businesses. With our team of 250
colleagues and 4000+ clients around the world, it’s our aim to help small businesses thrive.
We’re a Google Premier Partner, a Microsoft Elite Channel Partner and a Facebook
Marketing partner … and have been awarded Platinum Investors in People Accreditation
(IIP). As an Investors in People Platinum accredited company, we offer a structured
onboarding process, extensive training and continued development programmes for all
staff.
Our friendly and supportive culture makes Add People the perfect place to embark on a
digital career, or further progress your account management journey.
Job Type: Full-time
Pay: £25,000.00-£27,000.00 per year
Benefits:

• Referral programme

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• ALTRINCHAM: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: LGN