• Ensure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies, procedures are adhered to.
• Complete suitable risk assessments for reactive and planned maintenance tasks to ensure safe working at all times.
• Maintain equipment, appliances, apparatus, and fixtures connected to the mechanical and electrical systems in line with statutory requirements.
• Electrical competency – BS7671 18th Edition is essential. Confident in all aspects of electrical maintenance, fault finding and installation work.
• Electrical Inspection and Testing is desirable.
• Be able to under-take general Mechanical PPM and Reactive tasks including general Plumbing duties.
• Diagnose faults on equipment and repair as necessary using manufacturer’s manuals and drawings as required.
• Delivery of small works projects as instructed by the technical supervisor and in association with the projects and construction team.
• Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster.
• Ensure that all repairs and installations are compliant with current regulations.
• Ability to measure, work to plans (method statements), read technical diagrams and communicate, present and report technical information as appropriate to trade/ skill.
• Assist in project hand-over and ‘snagging’ of new installations to ensure electrical systems are fit for purpose and suitable for ease of maintenance.
• Ensure that all test equipment is calibrated, suitably maintained and meets current regulations.
• Carry out a daily building walk to ensure any faults are reported and rectified within SLA and the building continues to look as it did on day one.
• Support in the management of all sub-contracted services and ensure all services provided are resourced and maintained to a high standard and within the client’s guidelines. Including the competent completion of inductions, ATWs, DRAs when required.
• Support the management team in monitoring services and suppliers and ensure that the required standards are maintained ensuring SLA’s & KPI’s are achieved.
• Support the team, ensuring the site remains compliant with current Health & Safety legislation at all times.
• Promote and maintain the core Values of CBRE at all times.
• Liaise with the Customer Service Centre, to ensure appropriate response to planned and reactive tasks.
• Ensure site Logbooks are completed and updated in accordance with procedures.
• Produce reports as required for the technical supervisor
• Maintain stock levels of spares as required
• Participate in an Emergency Call Out service as required in accordance with the Out of Hours Rota.
• Other relevant duties or reasonable management request consistent with the general requirements of BT Facilities Services service delivery as directed by line management.
• Acts as part of a team to delivers activities which support operational objectives
• Manages a variety of tasks and is able to plan accordingly within the short-term
• Makes decisions within parameters set by Technical Supervisor, using job/specialist experience
• Interacts with stakeholders around specific work efforts and deliverables
• Supports delivery of Health and Safety policy and standards. Supervises the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility.
• Supports the identification of ways to reduce cost
• Has awareness of cost/benefit as applicable to tasks performed. May work within a given budget.
• May assist less experienced staff

• Previous facilities management experience
• Apprentice trained engineer or equivalent
• Organised, able to prioritise and deliver within high pressure, business critical environments.
• Ability to balance strategic thinking with tactical delivery for client satisfaction.
• High degree and knowledge reference of Health and Safety legislation.
• Ability to manage conflict and crisis situations effectively with diplomacy and sensitivity.
• Excellent communication and customer service skills with a high level of attention to detail.
• Ability to seek out opportunities for continuous improvement and portray vision, values and passion.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Exceptional written and verbal communication skills, including accurate grammar and business

• Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines

• Flexible approach to work
• Understands and appreciates the importance of using discretion at all times
• Team player who deals effectively with colleagues and clients
• Does not let issues go; follows up on issues through to resolution.
• Puts customer and team needs first; always considers impact of actions on customer and team