Due to the increasing demands of business and an internal restructure there are now exciting opportunities to join our friendly team in our busy and dynamic Food & Beverage/Conference & Events departments. The successful candidates will be experienced professionals capable working across all F&B areas of the Hotel including our Brasserie Restaurant, Afternoon Teas, Conferences, Weddings and other events with particular emphasis on bar skills.
The Role and Duties
The main duties of the post will include assisting with service for the restaurant, bar, and the setting up and service of conferences, events, weddings and parties making sure guest expectations are met and service excellence is delivered in accordance with hotel standards at all times.
In addition, you will also be required to assist with training of students, coaching and mentoring them in tasks required by the Food & Beverage and Conference & Events Departments (F&B and C&E) in order to maximise their training and experience in these areas.
A full list of duties can be found in the job pack on our website: www.wivenhoehouse.co.uk/jobs.
Qualifications, Experience and Skills required
Candidates will have experience of waiting at table, bar service, basic cocktail making and working at a similar level within the hospitality industry. You will also have a good working knowledge of setting up restaurants, functions, parties, conferences, etc. including the running and closing down of such. This is a hands on role where you will need to be confident in meeting customer/guest expectations and have an understanding of the use of tills, cash management , waiting and bar work and you will be able to demonstrate professionalism and composure whilst working under pressure in an often fast paced environment.
You will preferably qualified to NVQ level 5, or similar and ideally hold a personal licence (NCPLH). Experience of training staff would also be advantageous as the Hotel also works with students of the Edge Hotel School. Full training can also be given to the right candidates.
If you are able to deliver customer service to a high standard, communicate effectively with clients and colleagues and have exceptional attention to detail then we would like you to join our team.
This is a shift based role, with variable hours per week, including early starts, late finishes, bank holidays and weekends.
Proof of right to work in the UK is a must and please note that we are unable to undertake Visa sponsorship for these roles.
Job Types: Part-time, Zero hours contract
Pay: £12.00 per hour
Additional pay:

• Tips

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Referral programme

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Weekend availability

Experience:

• Hospitality/restaurant: 1 year (required)

Licence/Certification:

• Do you have a valid NCPLH certificate? (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person