Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring that their experience is enjoyable from start to finish. The ideal candidate will possess a passion for hospitality and a commitment to delivering exceptional service.
Responsibilities

• Greet and welcome guests as they arrive, providing a friendly and professional first impression.
• Assist guests with seating arrangements, ensuring comfort and satisfaction.
• Take food and beverage orders accurately and efficiently, communicating clearly with the kitchen and bar staff.
• Ensure compliance with food safety standards during food preparation and service.
• Maintain cleanliness and organisation of the front of house area, including dining tables, waiting areas, and service stations.
• Handle customer inquiries and complaints promptly, striving to resolve issues to enhance guest satisfaction.
• Support bartending duties as required, including mixing drinks and serving beverages responsibly.
• Assist with catering events when necessary, ensuring all details are executed flawlessly.

Skills

• Strong knowledge of food safety practices is essential.
• Previous experience in food preparation or catering is advantageous.
• Familiarity with bartending techniques is a plus.
• Excellent communication skills, with the ability to engage positively with guests and team members alike.
• A proactive approach to problem-solving, demonstrating the ability to help others effectively.
• A background in hospitality or restaurant environments will be beneficial but not mandatory.

Join us in delivering outstanding service that leaves a lasting impression on our guests!
Job Types: Full-time, Part-time, Permanent
Pay: £11.22-£11.55 per hour
Benefits:

• Company pension
• Discounted or free food
• Employee discount

Physical Setting:

• Café
• Fast casual restaurant
• Hotel
• Quick service & fast food restaurant
• Restaurant

Shift:

• Day shift
• Night shift

Work days:

• Weekend availability

Work authorisation:

• United Kingdom (preferred)

Location:

• Newcastle upon Tyne, NE1 4PW (preferred)

Work Location: In person
Expected start date: 21/10/2024