Location: Coventry - IT Graduate
Based at our state-of-the-art offices in Coventry, Kite is looking for new IT Graduate who is passionate about IT and IT systems and wants to become a proactive team player in a dynamic and growing technology distribution business.
This role would particularly suit an enthusiastic, recent graduate with an all-round skillset who would like to develop their IT systems experience, customer service and business expertise. Specifically this involves supporting IT users within the company, learning our integrated systems and helping develop improvements across the network in terms of enhanced performance and industry leading IT security.
The successful candidate will be joining the core technology team of the business that consists of IT, web development, software development, data analytics and online marketing. Senior management view the technology team and technological development as being central to Kite’s growth strategy both now and in the future.
Recently awarded ‘UK Packaging Company of the Year’, Kite Packaging is a £160 million company with an entrepreneurial spirit and a philosophy of working hard and achieving results. We operate for 8 sites in the UK, with the technology team being based in Coventry. A range of benefits are on offer to the successful candidate including pension, a health cash plan, and a share incentive plan.
The IT Graduate Role:
The role will specifically cover the following areas, working based at our Coventry office:

• Proactively manage a wide range of IT issues that come into the Service Desk from all users across the UK and the company’s management.
• Taking ownership and quickly resolving any queries and issues through to successful completion.
• Troubleshooting issues arising with hardware and software in office and warehouse environment.
• Monitor daily performance and operational efficiencies to ensure IT systems are running at optimal levels.
• Analysing and auditing email gateway flow to ensure security policies are fit for purpose and configured to combat ever evolving zero-day external inbound threats with a view to improving efficiencies of repetitive tasks.
• Providing architectural and technical advice to ensure we are using the Office 365 suite to the best of its capabilities.
• Improving Endpoint management capabilities and software update cycles for both Microsoft and non-Microsoft applications.
• Pro-actively monitoring security dashboards and metrics to ensure the internal network and public facing assets are protected in the most efficient way.

Key Skills and Essential Experience:
The successful candidate will have the following:
Education Qualifications:

• Bachelor’s degree in: Information Technology, Cyber Security, Internet Security, Networking, or a related field

Soft Skills:

• Strong people skills
• Organised and self-motivated
• Growth-mindset
• Ability to drive to our sites across the UK as required by the business.

What you’ll get:
Exposure, training and hands-on real-world experience with the following technologies:

• MPLS Network troubleshooting.
• Layer 2 & 3 Network switching.
• Meraki & HP Switches.
• Active Directory / Azure Hybrid deployments.
• AD / DNS / DHCP / GPO Management.
• VMware.
• Net App.
• Fortinet Firewall / VPN management.
• Veeam Backup, Replication & Disaster Recovery.
• Avaya / IPCortex Telephony System Management.
• Citrix.
• Windows 10 / 11 - Server 2016/19/22.
• Office 365 / Exchange / Share Point / One Drive / SQL.
• Software Deployment.
• Antivirus Software / Patch Management.
• Mobile Device Management – SOTI.

Package

• Basic Salary: 30k
• Good work – life balance, typically 8:30am to 5:30pm Monday to Friday.
• 20 Days Holidays, rising to 25 days after 5 years
• After 6 months a range of benefits: life insurance, pension, and an optional healthcare scheme.
• The option to become a shareholder in the business after 6 months employment.

This is a fantastic opportunity to build a career in Kite and join a fast-growing, employee-owned company where you can become a shareholder in the business and participate in the wealth creation process.
You must be approved to work in the UK and have a full UK driving licence.
Job Types: Full-time, Graduate
Pay: £30,000.00 per year
Benefits:

• Company pension
• On-site parking
• Profit sharing
• Referral programme

Schedule:

• Monday to Friday

Application question(s):

• Do you live within 30 minutes from Coventry or be willing to relocate?
• Do you have a Bachelor's degree in: Information Technology, Cyber Security, Internet Security, Networking or a related field?

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Graduate IT - Coventry