About the role

The Implementation Project Manager has full ownership of one or more customer implementation projects, always ensuring that they receive the full benefits of ITM products, services and consultants by creating the best possible delivery environment and continually managing that environment to ensure the success of ITM’s skilled resources assigned to the Project Team.
What you’ll be doing:
Your initial focus will be the management of a programme of customer implementations on to our new Pensions Dashboards solution, and co-ordination of all relevant internal workstreams, including work being carried out to upgrade the core solution, which will continue to evolve in line with government standards. This programme of work will reach maximum activity throughout 2025, after which it is expected that you will start to get involved in implementations on to other ITM projects.
You will operate at all times within the ITM Project Lifecycle coordinating, monitoring and reporting all project activity, giving ITM customers and the ITM Board confidence that delivery of high value solutions is progressing to agreed parameters. You will be supported in this by the ITM PMO whose role is to create a monitoring, learning and enabling environment for Project Management Success.
You are a collaborative, supportive leader who enjoys teamwork and challenges, never satisfied with the present and always pushing for better. You will embody the values of ITM in everything you do:

• Innovation and Integrity– we aren’t afraid to do things differently and we take accountability for our actions at all times.
• Inspiration and inclusivity – we take a simple, pragmatic and collaborative approach to leading, supporting and sharing; projects are delivered by people equipped with great processes and supported by great teams.
• Sustainability – Time, Cost and Quality are not the only factors by which we judge success, we also strive to achieve positive outcomes for People, Planet and Profit.
• ‘We Leadership’ – the efficiency and effectiveness of the team is key and its needs and welfare are put first.
• Honesty, openness and transparency – with clients, with teams, with management and most importantly with each other.

What you’ll be getting:
Apart from a competitive salary and benefits package, we promise to provide you with plenty of opportunities to develop your career within your field.

We are a fast-growing business with exciting plans in place for the next few years and beyond so if you want to join us on our journey then please get in touch!

To thrive in this role, you will ideally have the following skills:
Essential:

• Articulate and competent communicator, both verbally and written.
• Organised with excellent time keeping.
• 3+ years of Project Management experience in a similar industry (Financial Services, Banking, Insurance, Software)
• 3+ years of delivering customer implementations of software platforms in a similar industry (Financial Services, Banking, Insurance)
• A high level of MS Office skills, especially Excel and MS Project
• High degree of familiarity with project management methodologies, specifically one or more of the following:
  • PRINCE2
  • APM Book of Knowledge
  • SCRUM

Desirable:

• Experience using MS Project
• Pensions knowledge – legislation, terminology, calculations
• Experience of pension administration systems / pensions data
• Some knowledge of AGILE development methodology

About ITM
We’re a team of independent data consultants. We help the pensions and insurance industry get full value from their data so that they can save money, reduce risk and give their customers a better experience. We use our technology to transform data. We help guide data strategies, and provide software to help our clients keep getting more from their data so that, rather than holding them back, their data drives them forward.
ITM is part of the Lumera group which is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide technology solutions covering policy administration, data management and migration to a broad, blue-chip customer base. Combining our tech and industry expertise, Lumera also offers a comprehensive range of specialist services tailored to each local market.
The Prudent Revolution is our mission – bridging technology and partnership to navigate the fastest, safest path through complex change for L&P providers.
Based in Stockholm, Lumera has significant presence with offices in the United Kingdom, the Netherlands, Norway, Sweden, India and Vietnam.
Lumera is majority owned by Monterro, the leading software growth investor in the Nordics.