• Work with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way.
• Assist with regular testing of the Business Continuity and Disaster Recovery plans and contribute to their ongoing review.
• Assist in infrastructure incident management and resolution.
• Action any alerts generated by the monitoring systems in a timely manner
• Support the IT Service Desk function.
• Proactively seek opportunities from across the organisation to improve the infrastructure.
• Documenting common practice, process flow diagrams & maintaining the knowledge base.

• Active Directory Administration.

• Hypervisor technologies (Hyper-V, AHV or equivalent).

• Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs).

• Power Shell or any other scripting language or automation methodology.

• Office 365 / Exchange Online.

• Windows Server (2008-2019).

• Windows (7, 10).

• Veeam Backup – desired but not essential.

• Linux/Unix administration experience – desired but not essential.

• Performance Based Bonus Scheme.
• Employee Life Assurance.
• EG Group Discounts - up to 15% off at our stores and food to go restaurants.
• ASDA Discount Card – 10% off all ASDA stores.
• EG Cares Benefits - exclusive discounts across 900 retailers.
• Smart Health – 24/7 online GP access, health checks and health and wellbeing support.
• Employee Assistance Programme – access to our Wellbeing Centre which offers emotional & practical support including free financial advice.
• Learning & Development – access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group.
• Waterside Café - freshly prepared meals at affordable prices.
• Free Secure Car Parking.
• Dress Down Fridays.
• Flexi-Time.
• Prayer and Ablution Facilities.
• Sit / Stand Desk Facilities.
• Work Anniversary Rewards.
• Free Eye Test.