Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

If you’re looking to work in financial services, why not get started right now? If you are enthusiastic, have a passion for finance and are eager to begin your career immediately, there could be a place for you on our Apprenticeship Programme.

MUFG Apprenticeship Programme provides talented individuals with an alternative route into banking. It’s designed to allow you to gain hands on work experience and participate in structured training to gain an industry recognised qualification, while getting paid

Who We Are
We are MUFG. With over 360 years of heritage and more than 160,000 employees in 50 countries, we’ve grown to become one of the top ten banks in the world.

Combining our global network and financial strength with a dedication to becoming the world's most trusted financial group, we pride ourselves on exceeding client expectations and building long-term relationships. We support our clients and protect their interests with the highest levels of professionalism and expertise, while also serving society and fostering a sustainable vision for growth.

We’re looking for ambitious, driven individuals to join our team, and help us to become the world’s most trusted financial group. With graduate schemes and internships available around the world, you will have the opportunity to learn from some of the best experts in the industry.

Our Business Areas
Our securities business offer a comprehensive product suite to clients around the world through five key business lines in the primary and secondary markets: Debt Capital Markets, credit, rates, equities, and structured products.

Our commercial banking arm is a leading corporate lending bank offering an intensive range of services from Project Finance & Syndicated Loans through to Transaction Banking & Asset Finance.

By joining MUFG, you’ll have the opportunity to enhance your financial expertise and become part of a truly international organisation.

With our global reach and collaborative culture, you have the opportunity to create a brighter future at MUFG

What to Expect

The Apprenticeship Programme is designed to help those with no experience of working in finance and provide the opportunity to embark on a structured learning journey resulting in a professional qualification. If you have a strong work ethic, are intellectually curious, and work well in a team, you will love working for us.

As a part of our two year Apprenticeship programme you will be studying towards a a Level 3 Senior Financial Services Customer Adviser – Chartered Banker Route

Client Support Management Team is part of Client Management Services Division, which sits within the Global Corporate and Investment Banking Division of MUFG Bank. This function acts as a centralized 1st line support team, providing support to both to both MUFG Bank London and MUFG Securities.
The team is a great place for individuals new to banking as it exposes you to a range of teams and products across the Bank and allows you to develop various stakeholder relationships internally and externally.
You will be responsible for supporting the Client Support Team by effectively managing various ad-hoc / non-revenue generating tasks for commercial customers across the Global Corporate and Investment Banking Division of MUFG Bank. This will include stakeholder management, and a drive to improve the service provided to the customer and the business.

You will be providing support for both new and existing business relationships – this includes assisting on processes such as Customer Due Diligence, Screening (Bribery, Corruption, Adverse Media & sanctions), regulatory classification and related tasks.

As a significant support function, where you will interact with the customer and internal stakeholders, customer experience is paramount for the team. You will learn from the ground up how best to support our clients whilst learning about banking products and the services MUFG offers.

You will work closely with the Analyst & Associates in the team, to be a key point of contact for a number of desks in relation to client management related activities, including building up experience to contribute to the management of end to end onboarding for new clients to the Bank and new product set-ups.
Some of these tasks might include:

• Customer mandate queries and amendments
• General bank account queries, including payments, interest confirmation, account closues etc.
• Bank statement queries and requests
• Static data updates, including Account Officer code changes
• Pursue Lean-On-Boarding; actively seek out opportunities to improve the end-to-end customer experience; including the strengthening of controls and improving efficiency

As a part of a select intake, you will have the opportunity to learn from some of the best professionals in the industry. We’re highly team-driven, but you’ll still find plenty of opportunity to shine as an individual. In our open and inclusive environment, senior colleagues will know who you are and will see the work you do. In addition, your buddy and mentor will make sure you have all the support you need to succeed. And you’ll enjoy an ongoing commitment to your development as you build a lasting and rewarding career with us.

Join Our Team
We look for talented, motivated and ambitious people who will be able to help drive our business forward. Successful candidates will

• Minimum of grade 4/C GCSE (or equivalent) in English Language and Maths, and three A-levels (or equivalent) including minimum grade of 6/B in Business Studies, Economics, Maths, English, Sciences (including Computer Science) to be eligible to apply.
• A general interest in the financial services and banking world
• Good communication and interpersonal skills
• High levels of motivation and integrity
• The ability to support large workloads and tight deadlines
• A calm approach, with the ability to perform well in a fast paced environment
• Attention to detail and accuracy
• Good problem solving skills
• Motivation and proactiveness when approaching new tasks
• Willingness to generate new and creative ideas
• Microsoft Office skills

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.