The Vacancy
Eramol (UK) Ltd is a privately-owned organisation based in Sevenoaks, Kent providing manufacturing and distribution services for clinical trials. Eramol offers bespoke capabilities and rapid turnaround times for small to large scale projects. Focused on service, delivery and innovation, Eramol aims to be the partner of choice for clinical trials, in the UK, EU and right across the world.
To support our continued growth we are recruiting for a Project Co-ordinator. This role is responsible for the coordination of our client projects from start to finish supported by Project Support Associates.
We operate a hybrid working approach, initially during training most of your time will need to be spent on site at our Sevenoaks location but then hybrid working will apply.
What You Will Be Doing

• Coordination, setup and closure of assigned projects.
• Liaising with clients including regular client meetings/emails to give updates on projects. Client onboarding and project setup. Building rapport with clients to provide excellent customer service.
• Coordinating internal schedule and setup activities including product sourcing, label design, finished product specification, batch issuing and randomization list splicing.
• Monthly invoicing of each project and management of invoice queries.
• Organising workload within the sub-team of Project Support Associates.
• To train and manage Project Support Associates to ensure the correct skill mix is utilised to meet the needs of the Project Team.
• Working with colleagues to schedule project work, accounting for deadlines, available resource and business need.
• Where available, use of appropriate project planning tools e.g. Asana to track and communicate milestones and critical path activities and responsibilities.
• Responsible for the recruitment and selection of Project Support Associates and to ensure that Eramol policies on recruitment are adhered to including personnel on-boarding and induction training
• Managing and leadership of Project Support Associates
• Preparation of reports and other key information.
• Pro-active communication with all internal and external stakeholders
• Communicating with and providing support to assigned clients
• Participation in client and internal meetings
• Client complaint investigations and escalation
• Collaboration working with QA and Production
• Process improvements and trouble shooting

What You Will Need

• Experience in working in a similar role within the pharmaceutical industry (desirable).
• Educated to degree level in a relevant subject or with significant relevant work experience.
• Strong organisational skills.
• Excellent communication skills.
• Problem solving skills.
• Time management.

What You Will Receive

• Salary from £26,500 per year depending on experience
• 25 days annual leave plus bank holidays
• Company pension
• Opportunities for career development
• Free on-site parking
• Enhanced family friendly policies
• Volunteering leave
• Health and wellbeing benefits including an Employee Assistance Programme

The assessment process will include first stage video interview and a final stage in person interview at our Sevenoaks site.
As an organisation regulated by the MHRA our employees must be honest, uphold high ethical standards and maintain high levels of competence and capability in their role. Therefore our pre-employment checks for all roles include employment referencing and DBS checks (criminal records checks) at a basic disclosure level.
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Additional pay:

• Yearly bonus

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Sick pay
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work authorisation:

• United Kingdom (required)

Work Location: In person