Posting Description:

Aon is looking for a Principal Claims Consultant

Key aspects of the roles & responsibilities include:

• Advising on initial decisions with regards to mitigation and reinstatement to regain pre-loss operational position in the most cost effective and time efficient manner.
• Assisting in resolving cause of the incident and working with the insurers loss adjusters to establish how the policy will respond.
• Calculating an order of magnitude and cash flow forecast to always ensure a cash neutral position.
• Collating, allocating and supporting all items of expenditure to substantiate the claim in accordance with the terms of the policy.
• Providing advice into the methodology and quantification of business interruption losses.
• Compiling interim claim submissions through to a final submission with a negotiated settlement.
• Leading the claims process through to successful settlement and closure.
• Leading communication with clients, insurers, loss adjusters and other third parties involved.
• Being the main point of contact for the insured’s risk management and site personnel.
• Being the main point of contact to manage loss adjusters and other insurer representatives.
• In addition, providing Aon clients with pre-loss assessments of their programmes.
• Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

• Developing and implementing strategies to expand relationships with internal and external clients of the firm.
• Understanding client and market trends to expand the teams service offering.
• Developing and maintaining broad relationships with potential opportunity providers within or outside the Aon network.
• Possessing positive continuous relationships within the loss adjusting and claims industry.
• Assisting in driving forward key initiatives of leadership.

Skills and Qualifications:

• Experience as a qualified loss adjuster, forensic accountant, claims manager, claims consultant or equivalent; taking care of commercial lines and multinational clients
• Strong policy interpretation, and technical insurance skills;
• Knowledge in project scheduling and construction estimating;
• Knowledge of replacement valuations or physical property;
• Ability to lead a large claim and conduct C-suite level discussions;
• Strong project management, communication and customer management skills;
• Strong client advocacy skills;
• Effective communication of information for explaining technical concepts
• Ability to work interpersonally with various project, internal, and client teams;
• Ability to effectively network;
• Ability to travel domestically and internationally, sometimes at short notice;
• Languages preferred;
• MS Office proficiency crucial.

Salary and Benefits

Our Colleague Experience