In this role, you will be responsible for a range of administrative procedures and sales within the branch.
Responsibilities and Duties

• Answering the telephone
• Preparing and depositing takings and completing bank books.
• Managing the petty cash float
• Processing goods inwards paperwork
• Dealing with customer and supplier invoice queries
• Maintaining the customer database
• Ordering stationery and workwear/uniform
• Incoming and outgoing post
• Filing
• Other general branch tasks when required to support the team.
• Dealing with customer product queries in branch or over the phone.

As part of this role, you will also be required to provide support to our sales team. Duties for this will involve:

• Dealing with customers face to face.
• Builders’ merchant experience and advantage but not essential
• Giving excellent customer service
• Providing quotations for customers
• Purchasing materials and managing stock levels

Qualifications and Skills

• Previous administrative experience is essential, along with attention to detail and being highly organised.
• Good IT skills
• Experience with Microsoft Office programs such as Excel and Outlook
• Confident, outgoing, and friendly
• Good customer service skills
• Previous sales experience is desirable.

Benefits
In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• A competitive pay package.
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Substantial Employee Discount
• Employee Assistance Programme
• Mental Health Support

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Job Types: Full-time, Permanent
Additional pay:

• Performance bonus

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Financial planning services
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Can you reliably commute to Burton upon Trent daily?
• Do you have previous administrative experience?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: High