Area
Sales

Work type
Full Time

Experience
Professionals

Reference
ICE-582438

Location
Poole, United Kingdom

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.
We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.
This role is Hybrid

Key Responsibilities

Duties will include but not be limited to:

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Convert customer technical requirements and transpose them to valve solutions fit for purpose. This may involve supporting the customer directly or via the Business Development Manager/Key Account Manager.

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Assess enquiries that are received into the Sales Engineering inbox and categorise response time by product group based on technical complexity and current workload within the team.

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Prepare quotations for customer requirements including negotiation, costing and margin analysis.

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Liaise directly with customers to evaluate enquiries and provide the most suitable technical and commercial solution displaying excellent communication skills.

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Follow up high value quotations and convert into orders, maintaining details on relevant Customer Relationship Management (CRM) system.

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Respond to requests from internal and external customers to provide accurate product costs to enable a sales price to be calculated and maintain profit margins.

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Provide technical support and pricing guidance to the Customer Service team.

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Visit, liaise and support customers and external sales personnel to ensure that customer expectations are understood and requirements are met in full. This may include overseas travel.

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Use Excel based program to calculate product costs using a combination of estimates and verified manufacturing costs.

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Assist Product Marketing in highlighting/identifying potential new product opportunities.

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Develop and work with a wide-ranging external network to enhance professional and technical knowledge.

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Keep up-to-date with any changes in legislation/standards/directives that may affect IMI Thompson Valves Ltd’s products/solutions.

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Learn in-depth, new product features and benefits and support customers as necessary.

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Perform other such duties commensurate with the nature and level of the post as may be reasonably required.

Critical Competencies for Success

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Good general education with HNC in Mechanical/Electro Mechanical or equivalent qualification or experience.

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Experience with estimating.

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High level of effective negotiation skills.

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Excellent organisational skills.

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Demonstrable experience and understanding of sales techniques and commercial awareness with a strong customer focus.

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High level of attention to detail.

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Able to demonstrate a positive attitude and work calmly under pressure.

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Excellent communication skills both written and verbal.

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Flexible with the ability to work to deadlines and the determination to see a job through to a satisfactory conclusion.

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Proactive nature with converting business to sale with customer centricity.

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Strong team player with the ability to influence others.

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The ability to form strong relationships with customers and colleagues as part of a team or independently.

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Strong Microsoft Office literacy, specifically in Power Point, Outlook, Word and Excel.

Desirable Competencies for Success

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Experience in valve related products.

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Experience using a CRM.

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Extensive knowledge of assembly and manufacturing processes.

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Excellent ability to review and disseminate technical drawings, specifications and general documentation.

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Knowledge of modern manufacturing techniques and machining methods.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds