We have an exciting and fulfilling opportunity for an experienced and driven Employee Benefits Administrator to join our friendly team in Solihull. You will need to be experienced at providing all round benefits administration and consultant support and have good level of technical knowledge. It is desirable for the candidate to also have experience in administering flexible and voluntary benefit solutions, ideally with involvement of using flexible benefits technology, and have a good understanding of the market and employee benefit trends.
You will have the desire to develop and grow as a professional and act with honesty, integrity and in-line with regulatory guidelines. You will have client care and experience at the heart of everything you do.
You will work in a team oriented but independent professional firm, working with experienced consultants dealing with a range of corporate clients, from large corporates to smaller Director owned businesses.

Job Role:

• Work in a team environment with the aim of providing a compelling employee benefits administration service.
• Processing of new business, existing business, scheme renewals, reviews, underwriting and claims.
• Liaise with Directors/Consultants, administration team and insurers.
• Liaise with clients to provide ongoing administration and support.
• Production of market research and suitability reports to support recommendations.
• Reconciliation of scheme invoices and renewal/termination accounts.
• Uploading relevant client/file documentation and data to back office system (Intelligent Office) to maintain accurate client records.
• Maintaining accurate scheme information, yearly specifications and membership data.
• Maintaining accurate master ‘log’ of Employee Benefits & Healthcare scheme renewals and key dates / info.
• Reporting to Directors/Consultants where scheme renewals are approaching, and client contact is necessary.
• Compile pre-renewal information/invites.
• Provide back office support to the internal benefits platform team (including flexible/ voluntary benefits).
• Managing flexible benefit windows and checking rates embedded within benefits platform.
• Managing and checking data using employee benefits platform and via more traditional methods.
• Follow processes and procedures in dealing with clients efficiently and cost effectively.
• Deal with clients and colleagues in writing, by telephone, or in a virtual or face-to-face meeting in a professional manner.
• Using secure Data Transfer Application (DTA) for transfer/receipt of sensitive client information.
• Work to specific deadlines and service levels agreed with the Directors.
• Ensure work is completed accurately and to the desired high standards.
• Task / Diary Management for all ongoing renewals using cloud based technology.
• Ensure all work and communications with clients are carried out in accordance with the firm’s compliance / data protection procedures.

Skills and Experience Required

Essential:

• Proven Financial Services administration experience in Group Risk and/or Healthcare
• Strong verbal and written communication skills at all levels
• High level of accuracy and attention to detail
• Proficient use of Microsoft Office package, including above average skills using Excel and Word
• Awareness of the regulatory requirements
• Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks and renewal deadlines
• Hardworking, self-motivated professional with energy, drive and focus.
• Happy to work in a team environment and continue professional development.

Desirable:

• CII Group Risk (GR1)
• Further Financial Services Qualifications
• Use of Financial Services back office systems (Intelligent Office preferable)
• Experience with Flexible/ Voluntary benefits solutions and the interaction with benefits platform technology

What’s On Offer

• Competitive salary will reflect experience and qualifications.
• Flexible working - including hybrid working.
• Comprehensive benefits, including pension, healthcare and life assurance.
• Access to a flexible benefits platform and range of voluntary benefits.
• A fantastic working culture where we value our people as highly as we do our clients.
• Opportunity to develop further as part of the management team.

To discuss this opportunity further please contact: (Email)
We encourage you to submit your application as early as possible so that you don’t miss out.
Salary – Competitive (experience and qualification dependent)
Role - Hybrid
Permanent

Full time

£40,000
-
£50,000

Hybrid
(B93 0LY, Solihull, GBR, United Kingdom)

Team EG