Position Description

• To answer calls in the call center in a timely and quality manner.
• To provide appropriate information and instruction as to the various resources available to meet the needs of our customers.
• Forward calls as needed to the appropriate departments, divisions and offices.
• To achieve optimum efficiency and accomplish goals of the District Clerk’s Office, as outlined in the Organizational Strategic Plan, Section Operational Plan and Mission Statement.
• To adhere to all Administrative Standard Operating Procedures.

Requirements

General Information

• Click the above link to the HRRM Clerical Skills Test registration page.
• Click on "Apply" to submit your request for testing.
• You will receive a test invitation and instructions via e-mail within 48 hours.
• You will have no more than 5 calendar days to access and complete testing.
• Your score will be automatically uploaded to your application.
• The test may be taken once every 30 days.
• Most recent test scores are retained for up to 6 months.

• Regular Full-time
• Hours will be discussed during departmental interview.

• $16.50 - $18.00 Hourly
• Depends on Qualifications
• Based on 26 Pay Periods
  • Plus, benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
  • Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.