ROLE & RESPONSIBILITIES:

• Act as Point of Contact for Arabic speaking WRQC clients with questions or referral needs
• Interpret for meetings and appointments at WR offices and offsite in person and over the phone
• Assist WRQC staff by reminding clients of appointment details via phone call, voice message, or text message
• Advise to other WR staff on culturally and linguistically appropriate services
• Conduct Home Trainings and Cultural Orientations for new arrivals in their homes
• Act as a liaison between Arabic speaking communities and WR regarding current and future needs and services
• Collaborate and work closely with all other WR staff and departments to achieve program goals
• Maintain client confidentiality in accordance with WRQC policies
• Document services provided via Microsoft Dynamics
• Translate documents from English to Arabic as needed

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bilingual ability required (Arabic/English)
• Ability to pass all background checks
• Cross-cultural communication competency
• Valid Driver’s License and access to reliable vehicle

PREFERRED QUALIFICATIONS:

• Trilingual ability preferred
• Strong written and oral communication skills in both English and Arabic
• Ability to prioritize work in a fast-paced environment
• Ability to work with minimum supervision and work through challenges efficiently