United States Job Openings

Judicial Department

Court Operations Associate (Operations Clerk)

Klamath Falls

FULL TIME

October 16, 2024

Initial Posting Date:
10/16/2024
Application Deadline:
10/29/2024
Agency:
Judicial Department
Salary Range:
$4,156 - $6,448
Position Type:
Employee
Position Title:
Court Operations Associate (Operations Clerk)
Job Description:
Interviews: will be scheduled within two weeks after the application deadline.
Who we are
Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.
We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by
our work and mission
.
Benefits to you
  • We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
  • The hourly equivalent for this position is $23.98 - $37.20. [OR The annual salary for this position is $49,872 - $77,376.]
  • 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
  • OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
  • In this job profile, we offer candidates new to OJD the first step of the salary range. You are potentially eligible for a 5% annual increase.
Location Highlights
Klamath Falls
, Oregon is a beautiful mid-sized city in the mountains of Southern Oregon. The City of Klamath Falls and Klamath County offer a dramatically lower cost of living compared to larger urban areas in the Pacific Northwest, over 300 days of sunshine per year, excellent schools, and an endless supply of year-round outdoor recreation, parks and activities. With just over 20,000 residents, Klamath Falls is small enough to offer a sense of community and affordable living while still offering all the amenities and conveniences of a more densely populated region.
Position Highlights
The
Klamath County Circuit Court
in Klamath Falls, Oregon, is hiring an Operations Clerk (Court Operations Associate).
In this role…
You will assist in assuring accurate and timely processing of all Civil, Probate, Family Law, Criminal, Traffic, and Juvenile filings submitted to Klamath County Circuit Court. This position assists self-represented litigants and attorneys in using the court system by informing them of court procedure and policies as they relate to circuit court matters. This position is responsible for preparing appropriate forms and documents, for assuring accurate and timely processing of all monies received by the court, and for creating an accurate case register and record of monetary obligations and payments. This position provides backup for other positions in operations when needed.
As part of this position, you will interact with people at a customer service counter. This will include interactions with judges, attorneys, litigants, and with other people who come to the court to have their matters resolved. You will answer questions and assist people, both in-person, email, or by phone. Candidates fluent in Spanish are highly encouraged to apply!
Assigned tasks may be changed to accommodate workload and organizational needs.
Instructions for Cover Letter and Work History/Resume
Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.
Cover Letter (REQUIRED)
  • Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. Your cover letter and filename should include your name.
  • In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
  • Address the cover letter “To the Hiring Manager.”
  • Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
  • Prepare your cover letter before starting your Workday application.
Work History/Resume (REQUIRED)
  • Attach your updated resume in the Resume / CV / Cover Letter section of the application. Your resume and filename should include your name.
OR
  • Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.
Minimum Qualifications
(These must be evident in your resume or work history.)
The qualified candidate must have a high school diploma or equivalent
AND
At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents
OR
Any combination of
education and experience
equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
Special Qualifications
(These must be verifiable.)
None.
Requested Skills and Attributes
(These must be addressed in your cover letter.)
  • Experience providing customer service to a variety of individuals in challenging circumstances.
  • Experience performing a variety of clerical or administrative tasks in a business or professional environment.
  • Experience maintaining accuracy and meeting deadlines despite frequent interruption or distracting surroundings.
  • Experience explaining processes, procedures, or policies to a wide audience.
  • Experience reviewing documents for completeness and accuracy.
  • Experience identifying and safeguarding confidential information and materials.
  • Experience using a variety of software programs to access and input information and complete various tasks.
  • Skill in communicating in Spanish preferred, but not required.
Working Conditions
  • This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per work week.
  • Occasional after-hours or overtime work may be required.
  • Frequent phone and in-person contact with people from diverse backgrounds.
  • Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
  • Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.
Reference Checks
By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's
I-9 form
confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities
Veterans web page
for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD the first step of the salary range. For more information on pay equity,
click here
.

Employee Benefits
Click here
to access information specific to OJD employee benefits.
Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please
click here
.
Questions and Support
  • If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
  • Workday related information and resources are available
    here
    .
  • For questions about a specific OJD job posting, call 503-986-5930 OR email
    ojd.hrsd@ojd.state.or.us

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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