Overview: Responsibilities:

• Negotiate client debts to completion by communicating client hardships, reviewing client savings to determine funds necessary to complete settlements, and obtaining a settlement that will halt legal action.
• Establish and maintain contact relationships with law firms.
• Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible.
• Review client's banking account to determine funds necessary and available to execute the program.
• Responsible for achieving monthly KPIs set by management.
• Gather and submit required legal documentation for approval and payment of accounts.
• Liaise with law firms for client account data and document exchanges.
• Work with attorneys and paralegals to resolve accounts where the collection effort has been escalated to a law firm.
• Communicate with creditors via phone or email to get up-to-date information, including litigation information in service to provide client debt relief.
• Work with other members of the team to ensure efficient process.
• Manage confidential information/documents with a high level of discretion.
• Perform other duties as directed by manager(s).

Qualifications:

• Bachelor's degree preferred, or relevant work experience.
• Experience working in a metrics based/goals driven environment preferred.
• Analytical mindset with a strong business acumen, professionalism, and communication skills.
• High energy, competitive, articulate, passionate, and motivated to provide best in class service for clients.
• Desire to work in a collaborative, team-oriented environment.
• Multi-tasker with great organizational skills.
• Ability to easily build rapport with clients and creditors.

About National Debt Relief: Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $19.81/hr + performance-based bonuses. Benefits:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount