United States Job Openings
GitHub, Inc.
Dir, Field Services, FSI & Healthcare
FULL TIME
November 14, 2024
Locations: In this role you can work from Remote, United States
Overview:Director of Solutions Engineering will lead, develop, and mentor a regional subset of our Solutions Engineering team focused on the Financial Services and Healthcare Industries. The ideal candidate will be passionate about building and developing Git Hub's technical sales process and working with various teams to drive customer opportunities.
Responsibilities:Customer and Industry Insights
- Coaches and leads the team in strategizing across the business to drive customer engagement initiatives.
- Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
- Creates connections and feedback loops with Product and Engineering teams.
- Leads analysis of overall customer situation for some of the largest accounts, and advises on gaps that would benefit from
- Git Hub solutions.
- Maintains, models to the team, and leverages a broad knowledge of Git Hub's product landscape, solutions, and strategy to address customer's needs.
- Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Git Hub solutions, using an understanding of the business strategies and outcomes that technology can support.
- Drives efforts to resolve any blockers to solution implementation.
- Validates strategy and plan with customer stakeholders.
- Plays a critical role in partner sell-with scenarios (if applicable), working collaboratively to scale solutions through partner channels.
- Coaches team to identify and understand customer issues and propose viable solutions. Leads team-based efforts with technical teams to solve technical challenges and pain points, as necessary. Conducts proofs of concept (pre-sales) or demos products (post-sales).
Qualifications:Required Qualifications:
-
10+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Bachelor's Degree in Computer Science, Information Technology Engineering, Business, or related field AND 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Doctorate in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR equivalent experience.
-
3+ years project/product management or technical lead experience
- OR 1+ year(s) formal or informal people management experience.
- Technology Experience: 5+ years experience in digital transformation using technology to drive customer business outcomes.
- Consulting Experience: 5+ years experience in business consulting, consultative selling, or customer-facing experience.
- Working knowledge of highly regulated customers and accounts in the Financial Services and Healthcare Industries.
- Experience with Devops and the Software Development Lifecycle; understanding of Application Security, AI tools, and CI/CD.
In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.
These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At Git Hub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Git Hub Leadership Principles: Git Hub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
- Model
- Coach
- Care
- Create clarity
- Generate energy
- Deliver success
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At Git Hub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: Git Hub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
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