United States Job Openings

Serco North America

DOL VETS TAP: Employment Facilitator (Part-time) - Fort Wainwright, AK

Fort Wainwright

PART TIME

November 14, 2024

Position Description : JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.


In this role, you will:

  • Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.
  • Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.
  • Organize and able to manage an office.
  • Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.
Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

Qualifications:To be successful in this role, you will have:
  • A High School Diploma and 3+ years of experience as a professional trainer or facilitator.
    • OR an Associate’s degree.
  • Experience which demonstrates understanding of private and public sector employment processes.
  • Experience as a classroom instructor.
  • To be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.
  • To demonstrate the ability to provide training to groups with up to 50 participants.
  • To be proficient in MS Windows and Office.
  • The ability to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.
  • To be available for extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.
  • An excellent time management skill, able to work independently, and able to respond to inquiries.
  • To be able to travel (25%).
Additional desired experience and skills:
  • Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.


If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!


Military Veterans and Spouses encouraged to apply.
Company Overview :
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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